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Get urgent help

These numbers and websites only work if you're in Aotearoa, New Zealand.

If you need to talk to someone when you’re not feeling well, always remember to reach out to a trusted friend, family or whānau member - sharing our problems or feelings with others does help.

Call 111.

If you or someone you love is unsafe or in an emergency situation, please call 111 right now. Don't wait.

1737, need to talk?

Free call or text 1737 any time.


We’re here. Free call or text 1737 any time, 24 hours a day. You’ll get to talk to (or text with) a trained counsellor. Our service is completely free.

  • Are you feeling anxious or just need someone to talk to? Call or text 1737
  • Are you feeling down or a bit overwhelmed? Call or text 1737
  • Do you know someone who is feeling out-of-sorts or depressed? Let them know they can call or text 1737

Whatever it is, we’re here.

Free call or text 1737 any time.


0800 376 633

If you feel like you need to talk, Youthline is a service especially for young people.

Call 0800 376 633 – 24 hours a day, 7 days a week (except Christmas Day).

Youthline offers access to a range of support options. Also check out the Youthline website.

Depression Helpline

0800 111 757

When you're feeling down and would like to talk to a trained counsellor.


0800 688 5463

Provides support for sexuality or gender identity issues.

What's Up

0800 942 8787

For 5-18 year olds; 1pm to 11pm.


0800 54 37 54


For children up to 14 years of age; 4pm to 6pm weekdays.

The Lowdown

The Lowdown is a good place to go if you or someone you know is experiencing depression.

Visit The Lowdown website to find info on depression, advice on dealing with it and shared personal stories from everyday people, celebs and musicians.


0800 726 666

For callers from the lower North Island, Christchurch and West Coast.

For callers from all other regions phone (04) 473 9739.


0800 611 116

If you're feeling unwell, sick or need advice.

Not sure, but not feeling right?

If it’s not urgent but you feel like you might need help with some health issues – including feeling down or sad – your doctor is a great person to talk to.

Maybe give them a call and make an appointment? They’re there to help.

Not in Aotearoa, New Zealand? In an emergency, ring these numbers: 

In Australia
Call 911, 000 or 112 (112 can only be dialled on a digital mobile phone).

In Samoa, the Cook Islands and Niue
Call 999 

In Tonga
Call 999 or 911

In Fiji and Tuvalu
Call 911