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Aunty Dee terms & conditions

Aunty Dee is not a crisis service and is not a monitored service. In an emergency situation, you should call 111.  

By using the Aunty Dee website these T&Cs automatically apply to you – so it’s not a bad idea to read them carefully before using this tool. We’ve tried to keep them brief.

Before using Aunty Dee…

You need to be 14 years of age or older and you’ll need an active internet connection. 

About Aunty Dee

Le Va (Pacific Inc Limited) offer you this website for your own personal use without cost.
The Aunty Dee website and Aunty Dee brand are copyright of Le Va. The website itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, belong to Le Va.

Aunty Dee is a systematic approach to decision making that is based on Structured Problem Solving.  Structured Problem Solving is a strategy based on the principles of Cognitive Behavioural Therapy (CBT), and has been shown to reduce depression symptoms in both adults and young people. [1, 2, 3] E-resources online based on CBT have also shown to work well with helping young people cope. [4, 5, 6]

Aunty Dee does not generate automated solutions. All generated content is entered by you.
At the bottom of these T&Cs you’ll find links to our website where we set out our Disclaimer  which includes our Privacy Policy, Acceptable Use, and general website Terms and Conditions.

Things Aunty Dee will do for you

We will protect your identity – you will not be identified by the information you enter into the website.
With your permission, we will collect your information anonymously.
We’ll collect this non-identifiable information to inform research to help young people problem solve and improve their mental health.
Give you unlimited use of Aunty Dee with or without a user account.
With your permission, we may contact you via email to see how your problem solving is going (only if you have create a user account).

What we can’t guarantee

Aunty Dee does not generate automated solutions. All generated content is entered by you. Implementing your solutions will be your responsibility. Le Va does not guarantee the outcome or quality of any user generated content.

The contents of Aunty Dee should not be construed as medical, legal or professional advice and you should take specific advice from qualified professional people before undertaking any action following information received from Aunty Dee.

Le Va does not guarantee the timeliness, completeness or performance of Aunty Dee or any of its content. We can’t take responsibility for the website not working properly if you don’t have access to the internet.

(The really legal stuff): To the extent permitted by law, Le Va excludes all representations and warranties (whether express or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

Things you can’t do with Aunty Dee

Please don’t:

  • copy or modify any part of the website, or our trademarks in any way
  • attempt to extract the source code of the website
  • try to translate the website into other languages, or make derivative versions.

The information in Aunty Dee has been carefully put together by clinicians and content experts in such a way as to ensure minimal risk of harm to the user. We need our information to stay safe and we’re relying on you to provide accurate information and not deliberately provide misleading information.

At the end of the day…

We reserve the right to make changes to Aunty Dee at any time and for any reason.

One day, Aunty Dee may go into retirement. If this happens we reserve the right to disconnect the website at any time without giving notice of termination.

1 - New Zealand Guidelines Group (NZGG). Identification of common mental disorders and management of depression in primary care. Wellington: NZGG 2008.

2 - Office of the Prime Minister’s Science Advisory Committee. Improving the transition. Reducing social and psychological morbidity during adolescence. Auckland, NZ, 2011

3 - Pierce D. Problem solving therapy - use and effectiveness in general practice. Aust Fam Physician 2012;41:676–9.

4 - National Collaborating Centre for Mental Health (NCCMH). E-therapies systematic review for children and young people with mental health problems. London: NCCMH 2014

5 - Pennant ME, Loucas CE, Whittington C, et al. Computerised therapies for anxiety and depression in children and young people: a systematic review and meta-analysis. Behav Res Ther 2015;67:1–18

6 - Merry SN, Stasiak K, Shepherd M, et al. The effectiveness of SPARX, a computerised self-help intervention for adolescents seeking help for depression: randomised controlled non-inferiority trial. BMJ 2012;344:e2598.